Contact
Talk to a stall expert
Tell us about your next show — we'll respond within 2 working hours.
What to put in your first message
Almost every enquiry we cannot answer properly is missing the same two facts: the stall area and the number of open sides. Without them nothing can be costed, because they decide the build route, the layout, the staffing and the lead time all at once. Send them and the first reply is a quote rather than a list of questions.
The rest of the list below is about precision, not paperwork. Each item removes one assumption we would otherwise have to make on your behalf, and an assumption made at briefing is a change order later.
- Show name, city and dates — confirmed against the organiser's calendar
- Stall area in square metres, and how many sides are open
- Whether you have bare space or a shell scheme that needs dressing
- Hall and stand number, plus the exhibitor manual if it has been issued
- A budget band, so the first concept is already costed to it
- What the stand has to achieve: leads, meetings, a launch moment, demos
- Brand assets, and whether artwork is print-ready or still being made
- Two or three reference stands, with a line on what you like about each
- Anything already fixed by a head office or a global brand guideline
- Who signs off, and how many people have to agree before you can
What happens after you contact us
The first 48 hours are the same for every enquiry, planned or urgent, so you know what to expect and when to chase. Nothing here asks you to commit: the concept and the quote are free, and the point of both is to let you decide with real numbers in front of you.
01
We read the brief and check the show
Before anyone calls you, we read what you sent against the venue and the dates, so the conversation starts from your actual constraints — build-up window, open sides, hall rules — rather than from a generic sales script.
02
A callback within two working hours
One call, usually fifteen minutes, to close the gaps: area and open sides, whether it is bare space or a shell scheme, the budget band, and the two or three things the stand has to make visitors do.
03
An itemised quote within 24 hours
Scope, inclusions and exclusions in writing, broken into design, fabrication, graphics, lighting, flooring, furniture, transport, installation and dismantle — so you can compare it with any other quote line by line.
04
A 3D concept within 48 hours
Photoreal visuals built with your real artwork and named materials, viewed at eye level from the aisle. Layout and circulation are resolved first; finish is applied to a plan that already works.
05
One named project manager
If you go ahead, the same person owns drawings, approvals, the workshop schedule, installation and dismantle, and stays reachable through build-up and show hours.
Response times
These are the windows we work to, measured from the point we have a complete brief. Where a figure depends on your show rather than on us — build-up access, sanctioned power, appointed-contractor rules — we will say so and point you at the exhibitor manual instead of guessing.
What comes back, and when
| What you get | When | What we need first |
|---|---|---|
| Callback or WhatsApp reply | Within 2 working hours | Your number and the show |
| Itemised quote | Within 24 hours | Stall area, open sides, city, dates |
| 3D concept with your artwork | Within 48 hours | Brand assets and a budget band |
| Fabrication drawings and electrical loads | After design sign-off | Approved design and the exhibitor manual |
| Organiser submission pack | Before production starts | The organiser's drawing deadline |
| Dated build schedule | At order confirmation | Build-up window and stand number |
Working hours exclude Sundays and public holidays. Urgent shows are handled on the phone rather than by email — call and say the date.
Who to talk to
Three kinds of buyer reach us, and the first conversation is genuinely different for each. Tell us which one you are in the first message and we will put the right person on the call rather than running you through a standard brief.
How the first conversation differs
| You are | First conversation covers | What to send |
|---|---|---|
| A direct exhibitor | Stall area, open sides, budget band, what the stand must achieve, and who signs off internally | Stand plan, logo files, two or three reference stands |
| An agency or production house | Working behind the scenes to your design and your brand, one point of contact, your margin protected | Your design intent, drawings if you have them, client deadlines |
| A pavilion or delegation organiser | Booth-size bands, co-exhibitor rules, shared entrance, stage and lounge, one build schedule | Exhibitor list, total area, the organiser's pavilion rules |
Government bodies, export councils and industry associations usually fall into the third row, where approval layers rather than design are the long pole.
If you are an agency
We build to an agency's design and brand regularly, and we keep our name off the stand and off the client-facing documents where that is what you want. Drawings, revision sets, schedules and site reports come to you, not to your client, and we quote in a format you can pass through with your own commercial layer on top.
What we will push back on is buildability. If a render cannot be made safely, cannot pass the hall's height or rigging rules, or cannot be built inside the budget, we say so with the reason and a drawn alternative rather than quietly value-engineering it and surprising you at handover.
If you organise a pavilion
A pavilion is one project with many tenants, and the work that decides whether it reads as one brand happens before any booth is designed: size bands, the rules co-exhibitors must follow, what is shared and what is theirs, and a single build schedule everybody is measured against.
Send the exhibitor list, the total area and the organiser's pavilion rules, and the first conversation is about allocation and shared spaces — the entrance, the stage, the lounge, the help desk, the storage nobody budgets for — rather than about finishes.
What we will send back
You should never be asked to approve something you cannot check, so every stage produces a document rather than a verbal assurance. This is the paperwork trail from first reply to handover.
- A written scope with inclusions and exclusions stated plainly
- An itemised quote split by design, build, graphics, lighting, AV, furniture and logistics
- A layout plan showing circulation, storage and meeting space
- Photoreal 3D visuals using your real artwork and named materials
- Dimensioned plans, elevations, electrical loads and a materials schedule
- Confirmation that the design meets the hall's height, rigging and fire rules
- A dated schedule naming what happens in which week
- A single point of contact, reachable through build-up and show hours
Before you call
We work across 119 cities and 1,461 venues and publish 31 services, so it is worth a glance at the pages below first — the cost and planner pages answer the two questions most enquiries open with. Custom fabrication runs ₹9,000 to ₹18,000 per sq.m, and lead time is 3 weeks from approved design with a week added from 24 sq.m and two more from 54 sq.m.
Easier on the phone? Call or WhatsApp us.