By the Exhibition Stall Design editorial team · Updated 1 October 2026 · 9 min read
Short answer
From first enquiry to an empty hall, a flooring & carpeting project has ten stages: brief, concept, two revision rounds, design freeze with an itemised quote, organiser submission, production, dry build and dispatch, build-up and handover, show-day support, then strike and clearance. Lead time follows a formula — 3 weeks base, +1 from 24 sq.m, +2 from 54 sq.m, +2 for a premium finish, +2 for a double-decker — so you can check a promised date against arithmetic.
Key takeaways
- Ten stages, of which only four need you: the brief, consolidated feedback, written approval and final files.
- Consolidate every stakeholder's comments into one reply per round. Serial feedback from five people is the commonest cause of a compressed build.
- A day lost before design freeze is a day you can still spend. A day lost after it comes out of finishing, quality control or build-up.
- Dismantle is part of the job, not an afterthought. Clearing the stand inside the organiser's window is what protects your deposit.
- The workshop owns 11 of the 28 days on a 36 sq.m build. The rest is decisions, drawings, approvals, freight and installation.
- Artwork is urgent, not important-later. Printing runs last in production, so late files land on the most visible part of the stand.
From enquiry to empty hall: the whole sequence
Raised platforms that hide cables, with carpet, vinyl, wooden or glossy finishes.
The design is the visible part and rarely the difficult one. What actually decides whether a participation goes smoothly is a chain of handovers — you to the supplier, the supplier to the organiser, the organiser back, the workshop to the venue — where every link has a deadline and a slip anywhere shows up at the far end. Exhibitors, procurement teams and agencies who need a stall built on time, to drawing, and safely at the venue benefit most from seeing that chain written down before they commit to anything.
What follows is every stage, what the supplier does, what you do, and how long each one owns. The column worth reading twice is "what you do": four short tasks, all of them early, and each one gating something expensive. The durations assume 36 sq.m at standard finish — 4 weeks in total — and move with area and finish exactly as the planner's formula says.
| Stage | What we do | What you do | How long |
|---|---|---|---|
| 1. Brief | Take the brief on a call, then write it back to you as a written scope so nothing is ambiguous | Give us the show, the space, the deadline, the goal and a budget range | Day 0 |
| 2. Concept | Produce the first layout, elevations and a visual from the aisle | Review it — and bring the people who will have opinions later | 2 days |
| 3. Revisions | Work through two rounds of changes on plan, finish, graphics and lighting | Resolve internal disagreements first, then send a single consolidated reply | 4 days |
| 4. Design freeze and quote | Convert the approved design into drawings, a finish schedule and an itemised figure | Approve in writing and raise the purchase order | 2 days |
| 5. Organiser submission | File the full approval pack with the organiser against the manual's deadlines | Send the allotment paperwork and anything the organiser has emailed you | 3 days |
| 6. Production | Cut, build, finish and print in the workshop; prepare and bench-test AV | Send final files at the start of the window, not the end | 11 days |
| 7. Pre-assembly and dispatch | Stand it up complete, test it under load, number everything and dispatch | Confirm who receives the truck and where stock goes before display | 2 days, then 2 in transit |
| 8. Build-up and handover | Install to drawing, test power and lighting, clean, then walk you through the stand | Have a decision-maker reachable on the phone through build-up | 2 days |
| 9. Show days | Keep a supervisor reachable for repairs, replacements and anything the hall does to you | Work the plan, and report problems in the morning rather than at closing time | Show duration |
| 10. Dismantle | Dismantle in reverse build order, clear within the charged window, inventory what returns | Take everything of yours off the stand before panels start coming down | Same night, usually |
Durations are critical-path days for 36 sq.m at standard finish, and they come from the same formula as the stall planner — 3 weeks base, one more week from 24 sq.m, two more from 54 sq.m, two for a premium finish, two for a second storey. Show days and dismantle sit after doors open and are not part of the lead time.
Only four stages need you, and all four are at the front. Most of what goes wrong later is something that did not happen there.
The ten stages, from your side of the table
Below, each stage in the detail a first-time exhibitor actually needs: what arrives, what to look at, what to say, and what it costs to be slow. Read them as a chain rather than a list — none of them can start until its predecessor is genuinely complete, which is why a fortnight of indecision early is a fortnight of night shifts late.
Pay attention to the consequence sentence at the end of each one. The stages differ enormously in how much lateness they can absorb, and knowing which is which is most of what experienced exhibitors know that first-timers do not.
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1. The brief — the only stage that is free to get wrong
We ask for the show, the city, the dates, your area, the number of open sides, the height limit, your budget band and the single action you want a visitor to take — then we write it back to you as a scope document. That write-back is the point of the call, because a brief that exists only in someone's memory produces a concept nobody can be held to. Where an answer is genuinely unknown, say so and it gets marked open rather than assumed. The common failure is describing a look instead of a job. Be late here and nothing downstream has started yet, which makes this the cheapest day in the project to lose.
02
2. The concept — judge the plan before the picture
Expect a layout, elevations and a visual from the aisle — the view a visitor actually has, not an impossible corner angle — inside 2 days. The test to apply is behavioural: does the plan make the one thing you came to do easy? A stall layout with a clear entry, a working demo counter, storage that keeps the floor clean, and a closed meeting area for serious buyers is the brief this concept is answering, and a design that photographs well while failing that test is the most expensive kind of success. Changes cost nothing at this stage and a great deal three weeks later, so this is the moment to be difficult.
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3. Revisions — two rounds, one voice
The number of revision rounds matters far less than how the comments arrive. Five stakeholders commenting in sequence will generate three rounds out of two, because each one reacts to a drawing the last one changed. One owner, one consolidated reply per round, and a decision about which conflicting comment wins before it reaches us — that is the whole technique. Say what is wrong, not what you would prefer; a sightline blocked by a counter can be fixed, an instruction to be more premium cannot. 4 days is the allowance.
04
4. Design freeze and the itemised quote
Sign-off is where intent becomes obligation, so it is worth slowing down for an afternoon. What you are approving is the drawing set and the materials schedule — the render is the sales tool, the drawing is the thing anyone can later be held to. The quote should be itemised to the point where you could delete a line and know exactly what you had given up. Confirm in writing, raise the order, and note that the 2 days booked for this stage assume your approvers are available, which is a question worth asking them in advance.
05
5. The exhibitor manual, and the deadlines inside it
Every show publishes an exhibitor manual containing a rulebook and a set of submission deadlines: stand drawings, dimensions and height, structural calculations for anything raised or hanging, electrical load, fire-retardancy certificates for the materials, and for a two-storey build a structural engineer's sign-off. We prepare and file all of it. What we need from you is the allotment letter, the manual itself and any organiser portal login. The risk being managed here is non fire-retardant materials rejected at the venue. Submit late and approval can land during build-up, which means building something simpler than you approved.
06
6. Production — the point of no return on changes
Once the drawings are released, the job becomes a sequence of physical operations with fixed durations — cutting, assembly, finishing, curing, printing, trial fitting — and that is why 11 days is a figure rather than an estimate. The discipline this asks of you is simply to stop changing things. A panel already cut and finished cannot absorb a layout revision, and a printed graphic cannot absorb a new headline. Supply final artwork and content at the start of the window; everything else in this stage happens without you.
07
7. Packing, spares and the road
Before anything is loaded, the stand is stood up in the workshop: panels numbered, graphics trial-fitted, circuits loaded and tested, lamps aimed, finishes inspected against the schedule. Problems get found here, where there is time and a paint booth, rather than on a hall floor with four hours of build-up left. Spares travel with the crew — laminate offcuts, a duplicate graphic panel, extra lamps and drivers. Then it is loaded against a packing list and dispatched, allowing 2 days in transit for an inter-city move. We need your site contact, the organiser's delivery slot, and a decision on where products will be stored.
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8. Build-up, testing and handover
Build-up is shared with every other exhibitor in the hall and their forklifts, so it is a question of sequence rather than effort: floor, structure, graphics, electricals, AV, furniture, clean. Lighting is aimed at the product rather than at the floor, circuits are tested under load, and anything with a cue is run end to end before anyone goes home. The handover is a walkthrough on the stand, not a note — and it is the moment to say "that counter is on the wrong side" while a crew is still in the building and the tools are still out.
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9. Show days — support, not absence
A supervisor stays reachable through show hours for the things that genuinely happen: a lamp fails, a graphic panel gets scuffed, a counter needs moving because the queue is forming on the wrong side, the hall's power trips. Tell us early in the day rather than at closing time. This is also where your own preparation decides the result, because the stand can create an opportunity and only a person can convert it. Brief your team on how to qualify a visitor inside the first thirty seconds — that one habit does more for the outcome than any element of the build.
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10. Strike, clearance and the storage inventory
The last stage is the one nobody plans and everybody pays for. Clearance happens inside a window the organiser sets and charges against, which means the strike sequence is decided in advance rather than improvised at closing time. Take your products, samples and valuables off the stand first. Then ask for a written list of what has gone into storage, in what condition, and what it can be reconfigured into — without that document, reusable assets become untraceable within two shows and you quietly buy them again next year.
What you have to supply, and when
Nothing on this list is difficult to produce. The reason projects stall on it is that each item lives with a different person — the logo with marketing, the allotment letter with whoever booked the space, the product list with sales, the budget with finance — and nobody has been asked to gather them in one place. Do that before you brief anyone and you take a week out of your own timeline.
For a flooring & carpeting scope these are the non-negotiables. Anything not on the list can wait for the concept, and most of it should — reacting to a drawing is far easier than specifying in the abstract.
- The organiser's stand plan showing area, open sides, height limit and neighbours
- The approved design, or the brief for one if design is part of the scope
- Print-ready logos and graphics at final size, in vector or high-resolution form
- Any organiser restriction on height, rigging, flooring, platform depth or materials
- A named person who will be reachable and able to decide during build-up
- Whether elements need to come back for a later show, and who stores them
| What you supply | Due by | What stalls without it |
|---|---|---|
| Event, city, dates, area, open sides and height limit | The brief | Everything. These are the numbers the design is a solution to |
| Your goal, in one sentence with a number in it | The brief | The plan optimises for looking finished rather than for working |
| Budget band | The brief | You get a concept that cannot be built for the money, and lose a week |
| Products, with weights and power requirements | The brief | Plinths and sockets get sized by assumption, and corrected on site |
| Consolidated feedback | Each revision round | Rounds multiply; a third and fourth appear out of nowhere |
| Written approval and purchase order | Design freeze | Material prices and the build crew are not held for you |
| Allotment letter, exhibitor manual and portal login | Design freeze | The approval pack misses a deadline that belongs to somebody else |
| Print-ready artwork at final size | Start of production | Printing is pushed last and graphics are the most visible element |
| Final content, video and presentation files | Start of production | There is no time to bench-test the system as a whole before dispatch |
| Height, rigging and material restrictions from the manual | Before design freeze | A compliant design becomes a non-compliant one at submission |
Each row is a dependency, not a preference. The due-by column is the one to diarise, because every item on it gates something that cannot start early.
Approve the drawing, not the picture
This is where first-time exhibitors are most often caught out. The visual is the thing you fall in love with, and it is not the thing you are approving. Renders carry lighting a hall does not have, textures that may not be the specified laminate, and a camera angle no visitor will ever stand at. The documents below are what the workshop builds from and what the organiser checks.
Spend the time on the finish schedule rather than on the render. Named codes for laminate, paint, fabric and acrylic are what make "as approved" a verifiable claim, and they cost nothing to ask for at this stage.
- The dimensioned drawing set the workshop cuts from, not the render
- The materials and finish schedule, including which faces are laminate and which are painted
- Print-ready artwork at final size, with bleed and a named colour reference
- The itemised quote, including transport, installation, dismantle and taxes
- The lighting layout and fixture count, which is the most visible line in the build
Where the 28 days go
The breakdown matters because it shows where the slack is. Production, approvals, freight and installation together are fixed; the front 8 days of concept, feedback and freeze are not. Exhibitors who think of the lead time as "the build" tend to spend the elastic part first and then ask for the inelastic part to be shortened.
Added up, this is 28 days — the planner's 4 weeks for 36 sq.m. The arithmetic assumes no overlap. Real projects overlap the organiser submission with production when the show allows it, which creates a few days of slack; treat those days as insurance rather than as time you already have.
| Brief call to first concept and visual | ₹2 days |
|---|---|
| Your feedback and two revision rounds | ₹4 days |
| Design freeze, materials schedule and itemised quote | ₹2 days |
| Approval pack filed with the organiser and cleared | ₹3 days |
| Workshop production, finishing and printing | ₹11 days |
| Pre-assembly, electrical test and dispatch | ₹2 days |
| Transport to the venue | ₹2 days |
| Build-up, testing, cleaning and handover | ₹2 days |
| Total days on the critical path, brief to doors | ₹28 days |
28 days is 4 weeks, which is the planner's figure for 36 sq.m: 3 weeks base plus 1 from 24 sq.m. Add 2 weeks for a premium finish and 2 for a double-decker, and allow longer again if the show is in another city or the organiser's submission deadline falls early.
Exhibiting soon? Let's build your stall.
What the stand has to physically do, and whether it can
There is a sanity check most exhibitors skip, and it is pure arithmetic. A stall is not all display: storage takes 10% of the area up to 18 sq.m and 15% above that, and a meeting corner takes 5% by default or 20% if meetings are a stated goal. What is left is what visitors can stand in.
Divide the display area by 2.5 and you get roughly how many visitors fit at once. Divide total area by 9 for the staff count. At 36 sq.m that is 28.8 sq.m of display, about 11 visitors at a time and 4 people on duty. If your footfall expectation is larger than that, the constraint is the stall rather than the design or the marketing — and the time to discover it is at concept stage, when the fix is still free.
| Area booked | Usable display | Storage taken | Staff needed | Visitors at a time | Build weeks |
|---|---|---|---|---|---|
| 9 sq.m | 7.6 sq.m | 0.9 sq.m | 2 | 3 | 3 weeks |
| 18 sq.m | 15.3 sq.m | 1.8 sq.m | 2 | 6 | 3 weeks |
| 24 sq.m | 19.2 sq.m | 3.6 sq.m | 3 | 7 | 4 weeks |
| 36 sq.m | 28.8 sq.m | 5.4 sq.m | 4 | 11 | 4 weeks |
| 54 sq.m | 43.2 sq.m | 8.1 sq.m | 6 | 17 | 5 weeks |
| 72 sq.m | 57.6 sq.m | 10.8 sq.m | 8 | 23 | 5 weeks |
Same arithmetic as our stall planner. Staff = area ÷ 9, minimum 2. Visitors = display ÷ 2.5, minimum 3. Lead time excludes the premium and double-decker additions.
If you are late: what slips and what you can still save
Almost nobody hits every date, and that is fine: the plan is built to take a few days of slippage. What it cannot take is slippage in the wrong place. The first half of the sequence will absorb delay almost invisibly; the second half converts it straight into cost or into a plainer stand.
The table below is the honest version of that conversation. Read it before you need it: a delay you plan for costs money, while a delay you discover costs the stand.
| What slips | What it pushes | What you can still save |
|---|---|---|
| The brief | Nothing yet | Everything — this is the only free delay in the project |
| Feedback on the concept | Every stage after it, day for day | Cut to one revision round and freeze earlier |
| Design freeze and purchase order | Organiser submission and material ordering | Release the build and hold artwork decisions back briefly |
| Organiser submission | Approval, which has a published deadline | File something plainer that clears the rules first time |
| The freight slot | Build-up, which starts without the stand in the hall | Pay for an out-of-hours delivery and a night-shift build |
| Your own staff briefing | Nothing physical — but the result | Brief on the stand at handover, with the layout in front of you |
| Products arriving on site | Nothing we control | Nothing. A complete stand with no product in it is still empty |
| Clearing the stand at dismantle | The organiser's window, which is charged | Accept the charge and keep the crew working through it |
The options narrow fast. A delay flagged the day it happens usually has three answers; the same delay flagged a week later usually has one.
A day lost before design freeze is a day you can still spend. A day lost after it comes out of finishing, quality control or build-up.
Where flooring & carpeting projects go wrong, and the fix
What derails projects is rarely the design. Sub-contracted builds with no quality control heads the list, and it is invisible until build-up. Ask the unglamorous questions early: which trades are in-house, which are bought in, and who is accountable when a bought-in element arrives wrong.
Next is the unwritten scope. A lump sum is not a price, it is a price with the questions removed: no named finish, no fixture count, no flooring type, no mention of who strikes the stand. Two such quotes cannot be compared, and the gap between them is usually missing work rather than better value.
The third failure is ownership. Ten stages with four different parties involved and no single person watching the handovers is how a 4-week schedule ends up compressed into a weekend. The remedy is contractual, not personal: a named project manager and a dated schedule, agreed before the order rather than after it.
- Hidden extras for electrical, carpet or dismantling
- Late arrival on site that eats into build-up time
- Non fire-retardant materials rejected at the venue
- Sub-contracted builds with no quality control
Getting a concept and a price
To begin, we need the show and city, the build-up and show dates, your area and open sides, and two or three images with a line on what you liked about each. From that comes a concept and a line-by-line quote, usually within 48 hours, plus a frank view on whether the remaining time is enough.
Per sq.m by finish. What comes as standard: free design with a confirmed fabrication order, in-house production rather than a sub-contractor chain, organiser submissions prepared and filed for you, and a single named manager accountable from the first call to the last panel leaving the hall.
- Raised platform flooring
- Cable management
- Edge lighting options
- Carpet, vinyl, laminate finishes
Frequently asked questions
How long does a flooring & carpeting project take from brief to handover?+
The formula is 3 weeks base, plus 1 from 24 sq.m, plus 2 from 54 sq.m, plus 2 for a premium finish and 2 for a second storey. So 4 weeks at 36 sq.m and up to 9 weeks for a large premium double-decker. Work backwards from build-up rather than forwards from today.
What exactly do I need to provide?+
Four things at the brief, and three later: the space and the dates, your goal with a number attached, brand files you own the rights to, and a budget range — then the organiser's manual at freeze, print-ready artwork at the start of production, and a reachable decision-maker during build-up. None of it is difficult. It is simply spread across several people in your own organisation.
What am I signing off on, the render or the drawing?+
Both, but only one of them is binding. A visual carries lighting a hall does not have and a camera angle no visitor will ever stand at, while the drawing set and the finish schedule are what gets cut, painted and printed. Read the schedule in particular: "laminate finish" and a named laminate code are not the same commitment.
How many revision rounds are included?+
Two, which is almost always enough when the comments arrive together. Nominate one person to consolidate every stakeholder's feedback into a single reply per round — serial feedback from five people is the most common reason a third round becomes necessary.
Who handles the organiser drawings and approvals?+
Your supplier should, and it should be in the scope rather than an extra. The pack is drawings, overall dimensions and height, load calculations for anything raised or suspended, the electrical load, and certification that the panel materials are fire-retardant. Send the exhibitor manual across with the brief, because its rules decide what can be drawn at all.
Is someone on site during the show?+
Yes — show-day cover is part of the scope. In practice it is consumables, touch-ups, a swapped graphic panel, a spare lamp and the occasional repositioned counter. The one thing that helps is telling us in the morning: a scuff fixed at 10 a.m. is invisible, the same scuff at 5 p.m. has been seen by everyone.
What does the first flooring & carpeting conversation cover?+
Eight questions: which show, which city, which dates, how many square metres, how many sides are open, what the height limit is, what you intend to spend, and what you want a visitor to do. About twenty minutes. You then receive the answers back as a written scope before anything is drawn.
Do I need to be at the venue during build-up?+
Not for the whole window, but be reachable and attend the handover. Ten minutes standing on the stand is worth an hour of phone calls, and it is the moment to move a counter while a crew is still in the hall with its tools out.
What goes wrong most often, and whose fault is it?+
Scope that was never written down, and serial stakeholder feedback. Neither is anyone's fault exactly — they are both failures of process. Sub-contracted builds with no quality control is the third, and it is a procurement question: ask who physically does the work, in whose workshop, with which crew, before you compare prices.
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