By the Exhibition Stall Design editorial team · Updated 1 October 2026 · 9 min read
Short answer
Event production company works in ten stages, and only four of them need you: you give the brief, you send consolidated feedback, you approve in writing, and you supply print-ready files. Everything else — concept, drawings, the organiser approval pack, production, quality control, freight, installation, show cover and dismantle — sits with the supplier. A 36 sq.m standard-finish build is 4 weeks from first call to doors, with the workshop owning 11 of the 28 days.
Key takeaways
- Ten stages, of which only four need you: the brief, consolidated feedback, written approval and final files.
- Lead time is 3 weeks for a stall under 24 sq.m, 4 weeks from 24 sq.m and 5 weeks from 54 sq.m, plus 2 weeks for a premium finish and 2 more for a double-decker.
- Your approval is on the drawing set and the materials schedule, not on the render. The render is the sales tool; the drawing is what anyone can be held to.
- Consolidate every stakeholder's comments into one reply per round. Serial feedback from five people is the commonest cause of a compressed build.
- A day lost before design freeze is a day you can still spend. A day lost after it comes out of finishing, quality control or build-up.
- Ask for a written storage inventory after the show. It is the document that makes the second edition cost a fraction of the first.
What an event production company project actually looks like
Technical event production for agencies and brands: set design and fabrication, LED walls, sound, lighting, rigging, projection and show-control crews.
Most first-time exhibitors assume the hard part is the design. It is not. The hard part is a sequence of handovers between you, the supplier, the organiser and the venue, each with a date attached, any one of which can push the others. Event managers, corporate communication teams and agencies running conferences, launches, dealer meets and public shows — and the ones who find it straightforward are simply the ones who know which four decisions are theirs and when each is due.
What follows is every stage, what the supplier does, what you do, and how long each one owns. The column worth reading twice is "what you do": four short tasks, all of them early, and each one gating something expensive. The durations assume 36 sq.m at standard finish — 4 weeks in total — and move with area and finish exactly as the planner's formula says.
| Stage | What we do | What you do | How long |
|---|---|---|---|
| 1. Brief | Take the brief on a call, then write it back to you as a written scope so nothing is ambiguous | Give us the show, the space, the deadline, the goal and a budget range | Day 0 |
| 2. Concept | Return a layout, elevations and a 3D visual, or a room plan and equipment outline | Review it — and bring the people who will have opinions later | 2 days |
| 3. Revisions | Redraw against consolidated feedback, twice, at no cost | Resolve internal disagreements first, then send a single consolidated reply | 4 days |
| 4. Design freeze and quote | Freeze the drawing set, issue the materials schedule and an itemised quote | Check the quote against the drawings, approve in writing, raise the order | 2 days |
| 5. Organiser submission | Submit dimensions, height, loads and fire-retardancy certification for approval | Forward the organiser's manual and your portal credentials | 3 days |
| 6. Production | Run the cutting list, finishing, printing and electricals through the workshop | Send final files at the start of the window, not the end | 11 days |
| 7. Pre-assembly and dispatch | Trial-fit graphics, run the electricals, pack spares and book the inward slot | Give us a name and number at the venue, and a plan for your products | 2 days, then 2 in transit |
| 8. Build-up and handover | Assemble, aim the lighting, run the AV end to end, clean and demonstrate the stand to you | Be reachable, and come and stand on it before doors open | 2 days |
| 9. Show days | Handle touch-ups, failed lamps, swapped panels and repositioned counters | Run your shifts, capture leads, and flag anything physical as it happens | Show duration |
| 10. Dismantle | Strike the stand, clear the space inside the organiser's window, return reusables to storage | Clear your stock and equipment, and confirm who receives the inventory | Same night, usually |
Timings are the days each stage owns on the critical path of a 36 sq.m standard-finish build. Lead time scales with area and finish: 3 weeks base, +1 from 24 sq.m, +2 from 54 sq.m, +2 for a premium finish and +2 for a double-decker.
Only four stages need you, and all four are at the front. Most of what goes wrong later is something that did not happen there.
Stage by stage, in detail
What follows is the same ten stages described from the exhibitor's chair rather than the supplier's — what lands in your inbox, what decision it wants from you, and what happens next. Note that these are strictly sequential. A stage that is "nearly finished" has not released the next one.
The useful detail in each stage is the cost of delay, not the duration. Some stages will quietly swallow a week; others convert a single lost day into a night shift you pay for. The difference is not obvious from the outside, which is why it is spelled out here.
01
1. The brief — a short call that decides everything after it
First contact is a conversation, not a form. The questions are always the same — which show, which city, which dates, how many square metres, how many sides open, what the height limit is, roughly what you intend to spend, and what a successful visit looks like — and the answers come back to you in writing before anything is drawn. Treat the gaps honestly: an unanswered question costs a sentence, an invented answer costs a redesign. Delay at this point is the only delay in the whole sequence that costs you nothing at all.
02
2. The concept — circulation first, finish later
Expect a layout, elevations and a visual from the aisle — the view a visitor actually has, not an impossible corner angle — inside 2 days. The test to apply is behavioural: does the plan make the one thing you came to do easy? An experience strong enough that guests film and share it, with a clear brand moment and a call to action timed in the show is the brief this concept is answering, and a design that photographs well while failing that test is the most expensive kind of success. Changes cost nothing at this stage and a great deal three weeks later, so this is the moment to be difficult.
03
3. Revisions — two rounds, one voice
This is the stage where projects are lost, and it is entirely procedural. Changes to layout, graphics, finish and lighting are all still free, so the constraint is not our willingness to redraw — it is your approval chain. Collect every stakeholder's comments into a single document, resolve the contradictions internally, and send one reply. Vague feedback produces a second vague drawing and burns a round: name the element, name the problem, and leave the solution to the designer. Overrun the 4 days and the time comes out of production later.
04
4. Sign-off — the point where the drawing becomes the contract
Freeze produces three documents: the drawings a workshop can cut from, a schedule naming every material and finish, and a quote with every element on its own line. Read the quote next to the drawings, not next to the visual. Then ask the five questions that decide whether you are comparing like with like — is transport in, both ways; is the installation crew in; is dismantle and clearance in; are electrical fittings in; is GST in. Written approval and a purchase order release production and hold the crew; until they arrive, nothing is reserved.
05
5. Approvals — the stage with someone else's deadline
Approvals run on the organiser's calendar, not yours. The submission pack is drawings, dimensions and height, structural calculations where anything is raised, hung or stacked, the electrical load your position will draw, and fire-retardancy certification for the materials — plus an engineer's sign-off for a double-decker. Send us the manual with the brief rather than after the design, because the rules in it decide what is drawable. Wherever the show allows it, submission runs alongside production, and that overlap is the only genuine buffer the schedule has.
06
6. Production — the stage with no slack in it
The workshop owns 11 of the 28 days on a 36 sq.m standard-finish job, and almost none of them are elastic. Material and print orders go out together on day one so that nothing waits behind one supplier. Spray and PU finishes need a cure cycle, which is the mechanical reason a premium build adds 2 weeks rather than a commercial one. Your only task in this window is artwork, and it is urgent rather than important-later: print is scheduled last, so late files land on the single most visible element of the finished stand.
07
7. Packing, spares and the road
Before anything is loaded, the stand is stood up in the workshop: panels numbered, graphics trial-fitted, circuits loaded and tested, lamps aimed, finishes inspected against the schedule. Problems get found here, where there is time and a paint booth, rather than on a hall floor with four hours of build-up left. Spares travel with the crew — laminate offcuts, a duplicate graphic panel, extra lamps and drivers. Then it is loaded against a packing list and dispatched, allowing 2 days in transit for an inter-city move. We need your site contact, the organiser's delivery slot, and a decision on where products will be stored.
08
8. Build-up, testing and handover
Build-up is shared with every other exhibitor in the hall and their forklifts, so it is a question of sequence rather than effort: floor, structure, graphics, electricals, AV, furniture, clean. Lighting is aimed at the product rather than at the floor, circuits are tested under load, and anything with a cue is run end to end before anyone goes home. The handover is a walkthrough on the stand, not a note — and it is the moment to say "that counter is on the wrong side" while a crew is still in the building and the tools are still out.
09
9. Show days — what we do while you work the stand
Once doors open the job changes from building to maintaining. Lamps fail, laminate gets scuffed by trolleys, a counter turns out to be on the wrong side of the queue, and hall power occasionally trips. A supervisor is reachable for all of it, and the only thing we ask is that problems are reported in the morning rather than at six in the evening. Everything else that happens now is yours. A stand produces footfall and conversations; it cannot qualify a buyer, take a brief or book a follow-up, and those are the things the participation is actually judged on.
10
10. Dismantle, and what comes back to you
Organisers give a dismantle window and charge for overrunning it, so strike is planned as carefully as the build. Your job is to clear products, samples, laptops and literature before the crew starts, because once panels begin coming down a busy hall is the easiest place to lose a demonstration unit. Reusable elements go back to storage rather than to landfill: modular frames, lighting, furniture, and fabric graphics that reprint for the next edition. Ask for that inventory in writing. It is the document that makes your second show cost a fraction of your first, and it is the step most often skipped.
What the supplier genuinely cannot start without
The list below looks administrative and is actually the schedule. Every delay at the front of an exhibition project traces back to one of these items sitting in somebody's inbox, because each of them belongs to a different part of your organisation. Gather them before the first call rather than during the first fortnight.
For an event production company scope these are the non-negotiables. Anything not on the list can wait for the concept, and most of it should — reacting to a drawing is far easier than specifying in the abstract.
- The venue or hall plan with available power load and rigging points marked
- Show dates, running times and how many times the show repeats per day
- Final content, video and presentation files in the format and aspect ratio agreed
- The organiser's limits on sound level, rigging, working hours and curfew
- The presenter or demo lead, available for one technical rehearsal before doors
- Any permissions the venue or local authority requires, and who is applying for them
| What you supply | Due by | What stalls without it |
|---|---|---|
| Event, city, dates, area, open sides and height limit | The brief | Nothing can be drawn — area and open sides define the design problem |
| Budget band | The brief | The first concept lands above or below your band and a round is wasted |
| Products, with weights and power requirements | The brief | Plinths and sockets get sized by assumption, and corrected on site |
| Consolidated feedback | Each revision round | Each round answers the previous commenter instead of the design |
| Written approval and purchase order | Design freeze | Nothing is reserved — not the materials, not the slot, not the crew |
| Allotment letter, exhibitor manual and portal login | Design freeze | The approval pack misses a deadline that belongs to somebody else |
| Print-ready artwork at final size | Start of production | Printing is pushed last and graphics are the most visible element |
| Final content, video and presentation files | Start of production | There is no time to bench-test the system as a whole before dispatch |
| A reachable decision-maker during build-up | Build-up | Small decisions get made without you and stay made |
| Products, stock and samples on site | Handover | A complete stand opens with nothing on it to look at |
Nothing on this list is optional. Everything on it is quick, if you collect it in one sitting rather than one email at a time.
Approve the drawing, not the picture
There is a difference between what you like and what you have agreed, and it is worth being pedantic about for one afternoon. The visual communicates intent. The dimensioned drawings, the materials schedule, the lighting layout and the load calculation are the documents that get cut, painted, printed, wired and inspected — and they are the ones to read line by line.
The schedule is where to be sceptical. A finish described in adjectives can be delivered in a dozen ways, all of them defensible; a finish described by code can only be delivered one way. Most disappointment after a build traces to that single distinction rather than to anyone cutting corners.
- The content list, with durations, aspect ratios and the order they play in
- The run-of-show, including who calls each cue and when the rehearsal happens
- The crew list and shift plan across every show day
- The redundancy plan — what carries a spare and what does not
- The strike schedule, because clearing the rig is charged if it overruns
Where the 28 days go
Exhibitors tend to picture the lead time as mostly building. It is not. On a 36 sq.m standard-finish job the workshop owns 11 of 28 days; the rest is decisions, drawings, approvals, freight and installation. That matters because the 8 days at the front are the only genuinely elastic days in the schedule — and they are the days most exhibitors spend without noticing.
Read the list as sequential days on the critical path. It totals 28, which is 4 weeks, matching the planner's figure for this size. Where a show's deadlines permit it, approvals run in parallel with production, and that parallel running is the only contingency in the plan. It is also the first thing a late approval consumes.
| First call, written scope, and the opening layout | ₹2 days |
|---|---|
| Two rounds of consolidated changes | ₹4 days |
| Freeze: production drawings, finish schedule, line-by-line price | ₹2 days |
| Approval pack filed with the organiser and cleared | ₹3 days |
| Workshop production, finishing and printing | ₹11 days |
| Dry build, load test, numbering and load-out | ₹2 days |
| Transport to the venue | ₹2 days |
| Installation, testing, clean and walkthrough | ₹2 days |
| Total days on the critical path, brief to doors | ₹28 days |
28 days is 4 weeks, which is the planner's figure for 36 sq.m: 3 weeks base plus 1 from 24 sq.m. Add 2 weeks for a premium finish and 2 for a double-decker, and allow longer again if the show is in another city or the organiser's submission deadline falls early.
Exhibiting soon? Let's build your stall.
The arithmetic of the space you booked
Before anyone draws anything, it is worth asking whether the space can do the job at all. The planner's split is fixed: 10% storage up to 18 sq.m, 15% above it, 5% for a meeting corner — 20% when meetings are a real goal rather than a nice idea — and the remainder for display.
The numbers to run are simple. Display ÷ 2.5 gives the visitors who can physically stand in the stand at once — 11 at 36 sq.m — and area ÷ 9 gives the staff on duty, 4 at that size. The useful outcome of this check is negative: it tells you when the stall, not the stand design, is the limiting factor, at the one moment when taking more space is still possible.
| Area booked | Usable display | Storage taken | Staff needed | Visitors at a time | Build weeks |
|---|---|---|---|---|---|
| 9 sq.m | 7.6 sq.m | 0.9 sq.m | 2 | 3 | 3 weeks |
| 12 sq.m | 10.2 sq.m | 1.2 sq.m | 2 | 4 | 3 weeks |
| 18 sq.m | 15.3 sq.m | 1.8 sq.m | 2 | 6 | 3 weeks |
| 36 sq.m | 28.8 sq.m | 5.4 sq.m | 4 | 11 | 4 weeks |
| 72 sq.m | 57.6 sq.m | 10.8 sq.m | 8 | 23 | 5 weeks |
| 100 sq.m | 80 sq.m | 15 sq.m | 12 | 32 | 5 weeks |
These are the planner's own figures, not estimates: storage by ratio, staff at one per 9 sq.m with a floor of two, visitors at one per 2.5 sq.m of display. The lead-time column is before any premium-finish or second-storey addition.
Lateness, honestly: where it hurts and where it does not
Delay is not a failure, it is a fact of exhibition projects, and the useful question is not how to avoid it but where to put it. The schedule has soft days and hard days, and they are not distributed the way people assume — the expensive ones are at the end, long after the design decisions everyone worries about.
The table below is the honest version of that conversation. Read it before you need it: a delay you plan for costs money, while a delay you discover costs the stand.
| What slips | What it pushes | What you can still save |
|---|---|---|
| The brief | Nothing yet | Everything — this is the only free delay in the project |
| Design freeze and purchase order | Organiser submission and material ordering | Freeze the structure, keep graphics open for two more days |
| Organiser submission | Approval, which has a published deadline | File something plainer that clears the rules first time |
| Print-ready artwork | Printing, which runs last in production | Print fewer, larger panels; leave secondary graphics for site application |
| Final AV or content files | Bench-testing the system as a whole | Test on site before doors instead, and carry a spare of anything critical |
| The freight slot | Build-up, which starts without the stand in the hall | Split the load so the structure arrives first |
| Your own staff briefing | Nothing physical — but the result | Run it in the hotel the night before; thirty minutes is enough |
| Clearing the stand at dismantle | The organiser's window, which is charged | Pay the overrun, or have staff remove valuables while the crew strikes |
Every rescue in the last column has to be chosen deliberately, and most of them stop being available within a day or two of the slip.
A day lost before design freeze is a day you can still spend. A day lost after it comes out of finishing, quality control or build-up.
The three failures worth designing around
The failures worth knowing about are process failures, not design failures. Under-specified equipment that looks dull in a bright hall. That is a procurement question rather than a creative one, and the way to settle it is to ask who physically does the work, in whose workshop, with which crew — before you compare prices.
The second is scope that was never written down. If the quote does not name the finish, the lighting count, the flooring type and who clears the stand afterwards, two suppliers are not quoting the same job and the cheaper number is simply the one with more left out.
Last is the missing owner. Nobody plans to arrive at build-up unfinished; it happens because ten handovers were each somebody's job and none of them were anybody's responsibility. Insist on a named manager and a dated plan with your own deadlines marked on it, at quote stage.
- Missing backup power or spare units
- Content not built for the actual screen or surface size
- No rehearsal or technical run before doors open
- Under-specified equipment that looks dull in a bright hall
Start an event production company project
Six things get you a concept: the show, the city, the dates, the area, how many sides are open, and a couple of reference images. Expect a layout and an itemised figure inside 48 hours — and an honest answer about your dates, which matters more than the price if the show is close.
Quoted per production; agency rates available. Design is included with any confirmed fabrication order, production happens in our own workshops, the organiser paperwork is ours to prepare and file, and one named project manager stays with the job from brief to clearance.
- Set design and fabrication
- Truss, rigging and load checks
- LED walls, sound and lighting
- Technical director and show crew
Frequently asked questions
How long does an event production company project take from brief to handover?+
The formula is 3 weeks base, plus 1 from 24 sq.m, plus 2 from 54 sq.m, plus 2 for a premium finish and 2 for a second storey. So 4 weeks at 36 sq.m and up to 9 weeks for a large premium double-decker. Work backwards from build-up rather than forwards from today.
What exactly do I need to provide?+
Four things at the brief, and three later: the space and the dates, your goal with a number attached, brand files you own the rights to, and a budget range — then the organiser's manual at freeze, print-ready artwork at the start of production, and a reachable decision-maker during build-up. None of it is difficult. It is simply spread across several people in your own organisation.
What am I signing off on, the render or the drawing?+
Both, but only one of them is binding. A visual carries lighting a hall does not have and a camera angle no visitor will ever stand at, while the drawing set and the finish schedule are what gets cut, painted and printed. Read the schedule in particular: "laminate finish" and a named laminate code are not the same commitment.
Who handles the organiser drawings and approvals?+
Your supplier should, and it should be in the scope rather than an extra. The pack is drawings, overall dimensions and height, load calculations for anything raised or suspended, the electrical load, and certification that the panel materials are fire-retardant. Send the exhibitor manual across with the brief, because its rules decide what can be drawn at all.
Is someone on site during the show?+
Yes — show-day cover is part of the scope. In practice it is consumables, touch-ups, a swapped graphic panel, a spare lamp and the occasional repositioned counter. The one thing that helps is telling us in the morning: a scuff fixed at 10 a.m. is invisible, the same scuff at 5 p.m. has been seen by everyone.
Can you work to a shorter timeline than this?+
Sometimes, and always by trading something explicit. The four levers are fewer revision rounds, a simpler structure, finishes with no curing time, and paid out-of-hours labour at the venue. What cannot be done is compressing the workshop, the organiser's approval or the build-up window, so a date that depends on any of those is a date that will move.
Do I need to be at the venue during build-up?+
Reachable is essential; present is better. Judgement calls arise in every build — a graphic that reads badly from the actual aisle, a counter on the wrong side of the queue that forms — and if nobody from your side can decide, each one defaults to the drawing. Come for the handover at minimum.
What goes wrong most often, and whose fault is it?+
Three things, in order of cost. A lump-sum quote, so two suppliers were never pricing the same job. Feedback arriving one person at a time, so two revision rounds became four and production started late. And under-specified equipment that looks dull in a bright hall, which is settled by asking where the work physically happens rather than by negotiating harder.
How much of my own time will this take?+
Four of the ten stages need you, and all four sit at the front. Budget roughly a morning in total for brief, feedback and sign-off, plus whatever your internal approval chain adds, plus the handover at the venue. Everything after design freeze happens without you, provided the artwork arrived on time.
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